TARGET SERVICES

Keep your science moving.

From preventive maintenance and technical repairs to instrument qualification, application support and training, our specialists help keep your laboratory operating reliably.

01

Specialized Expertise

02

Complete Coverage

03

Reduced Downtime

HOW WE CAN HELP

Support built around your laboratory

Your instruments are central to your work. Our technical and scientific teams support their entire lifecycle—from installation and maintenance to method development, training, and advanced data analysis.

INSTRUMENT CARE

Preventative Maintenance

Scheduled maintenance helps reduce unexpected downtime, preserve instrument performance and extend the operational life of your system.

INSTRUMENT CARE

Instrument Repairs

Technical diagnostics and repair services for chromatography, mass spectrometry and other laboratory instrumentation.

INSTRUMENT CARE

Special Repairs

Specialized troubleshooting, maintenance and repair for vacuum pumps, electronic boards and supporting instrument components.

INSTRUMENT CARE

Remote Support

Remote diagnostics and technical assistance help identify issues quickly, accelerate resolution and reduce unnecessary downtime.

COMPLIANCE & SUPPORT

Instrument Qualifications

Independent IQ, OQ and PQ services help document instrument performance and support your laboratory’s operational and regulatory requirements.

COMPLIANCE & SUPPORT

Service Contracts

Flexible service plans provide structured technical support, preventive care and predictable coverage tailored to your instrumentation.

SCIENTIFIC EXPERTISE

Application Support

Practical scientific support for method development, workflow optimization and analytical challenges using your real samples.

SCIENTIFIC EXPERTISE

Data Processing

Tailored bioinformatics and data-processing support for proteomics, metabolomics and other complex analytical workflows.

SCIENTIFIC EXPERTISE

Customized Training

Tailored training from sample preparation and instrument operation to method development, data processing and interpretation.

Not sure what service you need?

Tell us about your instrument, workflow, or challenge. Our team will help you identify the right next step.

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